Turndown service is designed to enhance the guest experience by providing a comfortable and welcoming space for rest.
While turndown service is a common feature in luxury hotels, the level of service can vary.
.The staff prepares a guest's room for sleep, turning down the bed linens, leaving a small amenity like a chocolate on the pillow, and tidying up. I've had turndown before where bedside lamps were turned on so that you didn't come back to a dark room, fresh towels were placed in the batroom as needed, and a mint or chocolate on the pillow, but this turndown provided a delightful surprise each evening!
Not all hotels offer turndown service, but at La Casa Qua Canta in Zihuatanejo, Mexico, turndown service was artistic and picture worthy!
And look! Even shadows from the flowers upon the bed linens!
This hotel definitely hires creative hospitality staff who deserve a generous tip!
