I've had to copy this conversation to one of LLM model. It seems that it confirms my concerns.

Is this good communication?
Short answer: Not really. Here's why:

What’s not good about it:
It avoids the question.
The user asked "When?" — a clear, time-based question.
The response doesn’t provide a timeline, date, or even say “soon” or “no ETA.” That leaves the user unsatisfied.

Vague comparisons.
Saying “we provide the same functionality as when Ethereum first launched” is unclear to many users. Not everyone knows what Ethereum offered at launch.

Shifts responsibility to the user.
Asking “Have you tried any VSC dapps?” might come off as deflecting, instead of acknowledging the concern.

Lacks transparency.
It doesn’t clearly say, “Layer 2 tokens are not available yet,” or explain why. That may erode trust.