Like the website that offered human assistance, the businesses that offer real live people to help will prosper.
This is my hope too as I don't see any other efficient way. AI is good but only till one point, where human assistance is needed and those who recognize the importance, are going to prosper.
I can't even begin to imagine what it means to have no help at checkout. We have these self checkouts in most of the big stores, but there's always someone there to help, mostly because, unfortunately, a good part of the buyers have no clue how to do it. The other reason is, some products need confirmation you're over 18, others are giving error message when you place them on the scale and there's always something.
I think this process is going to take some time.