The supermarket delivery serbice here in The Netherlands sucks. You pay for delivery, which I understand. But they seem to send the worst vegetables and fruit. Constantly delivers expensive replacements with the excuse there was no stock of the other product (I am talkibg about an average of 50% of the order) and last week it got even worse. In the app we figured out we had tp pick up our order. Why? Because they were too busy and could not deliver that day. Some people need a delivery service, because they can not get out of the house anymore. But the service is inconvinient. Indeed a lot of phonecalls to fix stuff.