When I was in the UK, (as an Australian) - I got asked for directions by an old lady when I was on the Tube in London. I told her that I didn't know where I was going, let alone being able to help her get to her destination. But, I helped her figure it out, and I still remember that interaction after more than 12 years, whenever I think of my time in London.
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I also asked for a direction to a location in London and I struggled to find someone to help me out. My Google Map was playing up at that time and it was quite challenging for me to figure out the location. Everyone so busy in the city but was able to find a good samaritan who gave me few minutes of his time to help me out.