Last Saturday, we decided to take matters into our own hands when our parcel's delivery seemed stuck in limbo.
It's been five long days since it arrived at the local delivery hub.
But for some reason, it hasn't been delivered to our doorstep yet.
And so we headed to the delivery hub, determined to get our parcel.
When we arrived, we were greeted by the friendly staff.
We then explained that our parcel had been stuck at the hub for five days and we wanted to pick it up.
The staff nodded understandingly and asked to provide the tracking number, name, and address so she could locate our parcel.
We quickly rummaged through the Shopee app and handed over the tracking number.
She efficiently typed it into her system and confirmed it was right there.
She said she'll go get it for us.
We stood at the delivery hub's counter, anxiously waiting for our parcel.
The staff had taken our tracking number, name, and address, assuring us it would just be a minute.
But as the minutes ticked by, our excitement turned into impatience.
Twenty minutes passed, then thirty, and still, there was no sign of our parcel.
We glanced at the clock on the wall, watching as the hands moved steadily forward.
Forty minutes, fifty minutes... an hour had finally passed.
We approached the counter again, trying to remain calm.
"Excuse me, I just wanted to check on the status of my parcel. It's been over an hour," I said politely.
The staff member apologized for the delay, checking again what was causing the holdup.
She disappeared into the back room, leaving us wondering what was taking so long.
And so we decided it was time to head home without our parcel.
The staff apologized again, assuring us they'd have it ready for us in the afternoon.
She said we could come back around 5 pm, and they should have our parcel ready.
And so we left the delivery hub, feeling a bit frustrated but hopeful that our parcel would be in our hands soon.
To make the long story short, we'd return in the afternoon, but only one of our parcels was managed to locate.
The second parcel that's been stuck for 5 days was still under investigation.
The staff then assured us they'd continue searching and contact us as soon as they found it.
This Saturday's adventure was a mixed feeling.
I am happy to have one parcel but am concerned about the other's condition; especially since it's my baby's diaper.
Until our next frustration and searching... Buh-bye. 👋🫶