I'm looking forward to these types of systems that will reduce a lot of bureaucracy in the public sector. Sometimes, the workers are not well organised in having their systems or processes up to date or streamlined correctly. AI can solve that problem for good.
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I believe that's one of the domains with easy gains by introducing AIs. Different kinds of security measures will need to be in place for this eventuality, to combat hackers, as someone remarked in the comments.