Apparently nitro subscriptions aren't working out for them like they had hoped. You would think that should be generating some kind of revenue.
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If nitro wasn't so expensive for the top tier, I think more people would get it. Their mistake was they only offer two tiers and the lower one gives you almost nothing, meaning no one wants it. That's retail 101: you offer three tiers, making them all attractive, but close enough in price that the user sells themself up. Discord really screwed that up.