Services industry is going to take the big hit from AI revolution

in LeoFinance2 days ago

Recently, I wrote an article saying that coding may not be the best career for someone to get started. The main reason is that the demand for coding is reducing a lot these days. People rely on bots to generate code for them, and they just review the code after it is created. This is how fast the industry is moving, and there is no need for coding folks anymore.

I initially thought that people who do development are the first ones to get hit because AI can write code. But recently, I learned that even the service industry is going to take a big hit. People who are doing developments will be able to survive this because there will always be a demand for their skills, and they will be able to escape to a different job with their skills. In the service industry, that may not be the case. The skill set of an employee will not be very great, and they might find it hard to get another job if automation keeps replacing jobs.

Source

Humans replaced by AI bots

In many places, AI is replacing the support desk. There will be only one person sitting at the service desk answering the questions that come up. Otherwise, mostly it is answered by the bot itself, and today they are so advanced that they can make communications similar to human beings, and the person sitting in the front and listening will not find any problem with that.

It can become very unnecessary to have many people sitting and doing manual tasks. Everywhere in the world, automation is happening, and many people are losing their jobs if they don't have any knowledge apart from repeating the same set of tasks again and again.

It can be a bubble

Some people also believe that this AI revolution can be very attractive, but it is just a bubble yet to be broken. As long as the AI bubble keeps getting inflated, it will look like a big thing. But later, when the bubble breaks, people will get back to normal, and the industry itself will get back to normal. I wouldn't say that AI may not have any proper use case at all. The fact is that AI will still be a thing, but the confusion around AI might get better.


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All this talk about the artificial intelligence industry has made me think about what will happen to all workers in the service or virtual assistance sector in the long term, developers will probably be fine as they can learn new things but everyone else could be lost. Customer service bots are improving greatly to the point where most companies or any social media venture already have bots that talk to you and probably advise you better than some people, maybe in the future we'll all end up working as AI trainers or something weird like that, but at least Ai "still" cant reason like humans

It is absolutely true that many people's jobs are now being lost due to AI, and people are finding it easier because of artificial intelligence, and people are liking this software and this technology.

Blue collar jobs will always need human labor 😅.

I heard in some health positions ai could replace sanitary personnel, same could easily be for any economic ones or customer support

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I would doubt the bubble idea behind AI, we are already seeing results. Big Tech companies are pumping in the money. Humans need to readjust skills to meet up or they'll be doomed.

i agree with you on this.


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Well for me personally, I strongly believe every part of the world wi be affected both positively and negatively with this AI revolution