AI now is all over the web..people who doesn't want to work hard uses AI. But we as a hardworker we need to keep on moving and show the world that AI is nothing to a real person.
Glad you had the medicine for your eyes friend.. stay always in good health and Be Blessed!
Yes, some people are using AI, to bypass the problem, to save them from doing the work, but as in this case, it can be used for a good cause. The problem comes when the process is not flawless and customers are left without the possibility of contacting a human agent.
All the best my friend.