I recently used my local atm to get some money out. It gave me the money but unfortunately, kept my debit card. I immediately froze my card and ordered a new one. It said I would receive an email saying my new card had definitely been ordered. A few hours later, I still hadn't received an email. I contacted my bank online and chatted to the lovely Cora the chatbot. All I wanted to know was, had my card been ordered? For some reason, she insisted on chatting about refunds, so I ended up terminating the chat as we were going around in circles.

I'm like you, I don’t mind Ai for certain things but in this instance, Cora wasn't speaking my language. Anyway, a few hours later, I finally received an email, so all is well. 😁