Unfortunately these sell the road (or bridge in this case) to a private company things—or lease it for 75 years in the case of the indiana toll road and 99 years for the chicago skyway—these deals are almost always shortsighted and ripoffs to both the gov which isn't being paid enough (but we can imagine corruption was involved; maybe some expensive steak dinners and some under the table transfer) and to the public which still has to pay the same taxes that were suppose to be used for the road and are now hit by an ever increasing toll.
Sorry to hear you are overhearing shit about the printer. I think that case is probably more about people just always hating change. I remember when I worked in IT at meijer. Every single change to the store would get complaining. Even when we upgraded the cash registers that made things incredibly easier for the cashiers, almost 100% of the cashiers bitched constantly for months about it. People just hate change (even positive change).